I was thrown head-first into the computing industry when I arrived as an undergraduate student at Georgia Tech sixteen years ago. My scholarships and financial aid package didn't leave me much room for recreation, so I decided to look for work immediately on campus. I had written a video game as a Science Fair project in high school, so I looked into the computing environments on Tech campus. I landed a supervisory position manning a lab-ful of IBM PC XTs on a Waterloo token-ring network and things pretty much snowballed from there.

The computing environment at Georgia Tech was phenomenal. They had one of everything, and multiples of all the fun things. I worked on everything I could get my hands on: assisting with student projects as a user consultant, freelance debugging in an armload of different languages, porting software between platforms, designing educational software, recommending hardware and different architectures for projects, etc. No matter where I go, I end up doing the same things. I guess I've discovered what I'm good for.

Over the years, I've exposed myself to every facet of the industry in a hands-on fashion. I've worked in training, interface design, application design, platform selection, system architecture, system administration, network design (LAN, MAN, & WAN), network administration (ditto), system integration (a specialty of mine), and lately I've worked on developing business plans and marketing strategies for companies that use and promote modern communication and business integration technologies.

My greatest strength is my ability to communicate. I can listen to anyone with an ear towards understanding his or her needs and help him or her develop an approach to satisfying those needs. I can instruct without lecturing, explain without belaboring, and encourage without overwhelming. And I can listen. It's worth saying it twice.

I am clever and honest and ethical. I genuinely like people and technology -- a rare combination. I understand both people and technology -- and that's even more rare. I prefer it when people and their technological solutions get along seamlessly, and I take pride in the fact that I can make that happen.

• System Analyst -- The Cabot Corporation's NACB Division, Atlanta, GA (10 months)
• Technical Support Consultant -- The Coca-Cola Company (World HQ) Atlanta, GA (12 months)
• Technical Support Consultant/Graphic Arts Consultant -- Georgia Assessment Project (Georgia State University), Atlanta, GA (10 months)
• Technical Support Specialist -- School of Literature, Culture, and Communication, Georgia Institute of Technology (10 months)

• User Assistant/Consultant, Office of Information Technology/Office of Computing Services, Georgia Institute of Technology (1 year + 4 months)
• Student Assistant, School of Chemistry Computer Lab, Georgia Institute of Technology' (3 years + 3 months)

• Personable: excellent skills in dealing constructively, politely, and comfortably with clients, coworkers, and supervised personnel
• Responsible: willing to take responsibility for failures as well as successes and eager to expedite compensation, repairs, prevention, and improvements
• Technically adept: superb skills with a large number of platforms, protocols and applications, including the arenas of operation, instruction, installation, and integration
• Problem solver: logical, competent, and swift in investigating and tracking quirks in a system, devising new procedures to eradicate the problem or work-arounds until permanent repairs can be made
• Quick study: able to learn new technology quickly and easily from either human instruction or manuals and tutorials, accelerate rapidly to competency, and effectively pass on the new knowledge to others by way of personal instruction or easy-to-understand documentation
• Team player: willing to ask others for help when necessary as well as quick to offer assistance